Written by Thabo Dlamini, iGaming Content Editor
Reviewed by Dr. Lindiwe Ndaba, Gambling Compliance Expert — Meet our team
Last updated: April 06, 2026
Last updated: January 2026
Gbets operates gbets-casino.co.za and takes your privacy seriously. This policy explains what personal information we collect, why we collect it, and how we use it. Please read it carefully before using our site.
Gbets is a licensed gambling operator regulated under the National Gambling Act 7 of 2004 and overseen by the National Gambling Board (NGB) of South Africa. Our registered address and full operator details are available on request. If you have any questions about this policy, contact us at [email protected].
When you register an account or use our services, we collect personal information to verify your identity and comply with South African gambling regulations. This includes:
We may also collect information you give us when you contact our support team or respond to a survey.
South African gambling law requires us to verify who you are before you can place a bet or withdraw winnings. That's not optional for us. Beyond legal compliance, we use your information to process deposits and withdrawals in rand, manage your account, prevent fraud, and send you relevant communications about your account or promotions you've opted into.
We don't sell your personal data to third parties. Full stop.
We may share your information with trusted third parties who help us run our business, including payment processors, identity verification services, and our technology providers. All third parties we work with are required to handle your data securely and only for the purposes we specify.
We are also legally required to share information with the National Gambling Board, the South African Police Service, or other authorities if requested under applicable law. This includes reporting suspicious transactions under the Financial Intelligence Centre Act (FICA).
We keep your personal information for as long as your account is active and for a minimum of five years after account closure, as required by South African gambling and financial regulations. After that period, we securely delete or anonymise your data.
Under the Protection of Personal Information Act (POPIA), you have the right to access the personal information we hold about you, request corrections if anything is inaccurate, and in certain circumstances request that we delete your data. To exercise any of these rights, contact us at [email protected]. We'll respond within a reasonable time.
We use industry-standard encryption and security measures to protect your personal information. No system is 100% foolproof, but we take every reasonable step to keep your data safe. If you suspect any unauthorised access to your account, contact us immediately.
We may update this privacy policy from time to time. When we do, we'll update the date at the top of this page. Continued use of gbets-casino.co.za after any changes means you accept the updated policy.
Gbets is committed to responsible gambling. If you need help, contact the National Responsible Gambling Programme (NRGP) on 0800 006 008. You must be 18 or older to use this site.